Privacy policy

This Privacy Policy (“Policy”) explains how mranown.com (“we,” “us,” or “our”) collects, uses, discloses, and safeguards the personal information of our website visitors (“users” or “you”). We are committed to respecting your privacy rights and complying with applicable data protection laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). Please read this Policy carefully to understand our practices regarding your personal information.

We may collect the following types of personal information when you visit our website or interact with our services:

Information You Provide: When you contact us through our website or via email, we may collect your name, email address, and any other information you voluntarily provide to us. This information helps us respond to your inquiries and provide you with the requested support.

Automatically Collected Information: As you browse our website, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data. We collect this information to improve the functionality and performance of our website and enhance your user experience.

We may use the information we collect for the following purposes:

To Provide and Improve our Services: We use your information to respond to your inquiries, provide customer support, and improve the functionality and performance of our website. This ensures that we deliver the best possible user experience.

Marketing and Advertising: With your consent, we may use your email address to send you promotional materials, updates, and newsletters. You have the right to opt-out of receiving these communications at any time by following the unsubscribe instructions included in the emails.

Analytics and Performance: We analyse the information we collect to understand trends, administer our website, monitor user behaviour, and gather demographic information for internal purposes. This analysis helps us improve our website, optimise its performance, and provide a better user experience.

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, and providing services to you. These service providers are contractually obligated to protect your information and may only use it for the purposes specified by us.
Compliance with Laws: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. This ensures that we meet our legal obligations and cooperate with authorities when required.

Cookies: We use cookies on our website to enhance user experience, analyse website traffic, and personalise content. Cookies are small text files stored on your device that collect information about your browsing activities. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.

Advertising Partners: Google is our advertising partner, and we may use their advertising services to display relevant advertisements to you. Google may use cookies and other tracking technologies to collect information about your visits to our website and other websites to provide targeted advertisements. Please review Google’s Privacy Policy for more information on how they handle your data.

The rights below are for residents of California and those located in the European Economic Area (EEA).

If you are a resident of California, you have the right to request access to, deletion of, and information about the disclosure of your personal information to third parties for direct marketing purposes. 

Right to Know: You have the right to request information about the personal information we collect, use, disclose, and sell.

Right to Deletion: You have the right to request the deletion of your personal information that we have collected or maintained.

Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties. We do not sell personal information unless explicitly stated and with your consent.

Non-Discrimination: We will not discriminate against you for exercising your CCPA privacy rights. This means we will not deny you goods or services, charge you different prices, or provide you with a different level or quality of services based on your exercise of these rights.

If you are located in the European Economic Area (EEA), you have certain data protection rights, including the right to access, rectify, or erase your personal information. You also have the right to object to or restrict certain processing activities.

Right to Access: You have the right to access the personal information we hold about you and request a copy of it.

Right to Rectification: You have the right to request the correction or completion of your personal information if it is inaccurate or incomplete.

Right to Erasure: You have the right to request the erasure of your personal information under certain circumstances, such as when it is no longer necessary for the purposes it was collected or if you withdraw your consent.

Right to Restrict Processing: You have the right to request the restriction of the processing of your personal information under certain circumstances, such as when you contest the accuracy of the data or when the processing is unlawful.

Right to Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another data controller.

Right to Object: You have the right to object to the processing of your personal information based on legitimate interests or direct marketing purposes.

Right to Lodge a Complaint: If you believe that we have violated your data protection rights, you have the right to lodge a complaint with a supervisory authority.

Please note that these rights are subject to certain exceptions and limitations as per the applicable laws. We are committed to respecting and honouring these rights to the extent required by law. If you have any questions or wish to exercise your CCPA or GDPR rights, please contact us using the provided contact information.

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

We reserve the right to modify or update this Privacy Policy at any time. We encourage you to review this Policy periodically for any changes. Your continued use of our website after any modifications indicate your acknowledgment and acceptance of the updated Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise your privacy rights, please contact us. By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.